---
title: BetterMynd dashboard - Feedback tab
description: Showing the data available on the BetterMynd feedback tab
---

[Skip to content](https://blog.bettermynd.com/partner-knowledge/dashboard-feedback-tab#main-content)

English - United States

Show submenu for translations

[![BetterMynd Logo](https://blog.bettermynd.com/hs-fs/hubfs/BetterMynd%20Logo%20Horizontal-1.png?width=250&height=88&name=BetterMynd%20Logo%20Horizontal-1.png)](https://www.bettermynd.com/)

Open main navigation

Close main navigation

- English - United States
  
  Show submenu for translations
- [Contact us](mailto:support@bettermynd.com)

[Contact us](mailto:support@bettermynd.com)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [BetterMynd Partner Knowledge Center](https://blog.bettermynd.com/partner-knowledge?hsLang=en-us)
2. [BetterMynd Platform Documentation](https://blog.bettermynd.com/partner-knowledge/bettermynd-platform-documentation?hsLang=en-us)

# BetterMynd dashboard - Feedback tab

## The Administrator dashboard is broken up into several sub-sections located below the summary tiles.

The fourth of these tabs is **Feedback**, which shows anonymized feedback from users at that institution. The page features a simple table, with the following columns:

- Feedback: Text feedback provided by the user.
- When: Date the feedback was provided.
- Platform Rating: Rating of the BetterMynd platform.
- Counselor Rating: Rating of the individual counselor.

In addition, there are two tiles which display two average ratings:

- Average Platform Rating
- Average Counselor Rating

 

While most feedback is positive, the BetterMynd team will automatically reach out to any user who rates their counselor a 6 or below. We want to ensure the user is having a positive experience with counseling.

- [Getting started](https://blog.bettermynd.com/partner-knowledge/getting-started?hsLang=en-us#main-content)

    - [Technical](https://blog.bettermynd.com/partner-knowledge/getting-started?hsLang=en-us#technical)
- [BetterMynd Platform Documentation](https://blog.bettermynd.com/partner-knowledge/bettermynd-platform-documentation?hsLang=en-us)
- [Clinical Practices](https://blog.bettermynd.com/partner-knowledge/clinical-practices?hsLang=en-us)
- [Marketing and Promotion Tips & Best Practices](https://blog.bettermynd.com/partner-knowledge/marketing-and-promotion-tips-best-practices?hsLang=en-us)
- [Troubleshooting](https://blog.bettermynd.com/partner-knowledge/troubleshooting?hsLang=en-us)
- [BIPOC/Underserved Student Field Guide](https://blog.bettermynd.com/partner-knowledge/bipoc-underserved-student-field-guide?hsLang=en-us)

- Home
- Products
- Pricing
- Blog
- Company

# BetterMynd

© 2025 BetterMynd, All Rights Reserved.

<https://www.facebook.com/bettermynd> <https://twitter.com/bettermynd> <https://www.linkedin.com/company/bettermynd/> [mailto:support@bettermynd.com](mailto:support@bettermynd.com)