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BetterMynd dashboard - Sessions tab

The Administrator dashboard is broken up into several sub-sections located below the summary tiles. 

The second of these tabs is for Sessions, which displays a list of sessions for that institution broken out into a few categories:

  • All - Inclusive of all session activity across each of the three categories
  • Successful - Sessions where the counselor and user both showed up for the scheduled session
  • Canceled - Sessions that were canceled by a counselor, user, or BetterMynd Administrator. Includes late cancellations (spent a credit), and refunded cancellations (did not spend a credit).
  • Not Attended - Sessions where the user, counselor, or both did not show for a scheduled session. Credits are refunded if the counselor did not attend.

sessions

In addition to these categories, the list of displayed sessions can also be filtered by a specific date range. Applying filters will update both the list and the Session Distribution graphic on the right side of the screen.